Terms & Conditions

1. Agreement to Terms

By booking a tour with Safari Tours Into Africa, you agree to be bound by these Terms and Conditions. Please read them carefully before making a reservation.

2. Bookings and Reservations

2.1 Booking Process

A booking is confirmed once we receive a completed booking form and the required deposit. Confirmation will be sent via email within 48 hours of receiving your deposit.

2.2 Deposit and Payment

A non-refundable deposit of 30% is required to secure your booking
Full payment is due 60 days before tour departure
Bookings made within 60 days of departure require full payment immediately
We accept payment via bank transfer, credit card, or other agreed methods

2.3 Pricing

All prices are quoted in US Dollars unless otherwise stated. Prices are subject to change until a booking is confirmed with deposit payment. We reserve the right to adjust prices due to currency fluctuations, fuel costs, or government-imposed fees.

3. Cancellations and Refunds

3.1 Cancellation by Client

More than 60 days before departure: Loss of deposit (30%)
30-60 days before departure: 50% of tour cost
15-29 days before departure: 75% of tour cost
Less than 15 days before departure: 100% of tour cost (no refund)

3.2 Cancellation by Safari Tours Into Africa

We reserve the right to cancel a tour due to insufficient bookings, force majeure, or safety concerns. In such cases, clients will receive a full refund or the option to transfer to an alternative tour.

4. Travel Insurance

Comprehensive travel insurance is mandatory for all tours. Insurance must cover medical expenses, emergency evacuation, trip cancellation, and personal liability. Safari Tours Into Africa is not responsible for costs incurred due to inadequate insurance coverage.

5. Health and Fitness Requirements

Clients must be in good physical and mental health. Certain activities may have specific fitness requirements. Clients must disclose any medical conditions that may affect participation. We reserve the right to refuse participation if we believe it poses a risk.

6. Travel Documents

Clients are responsible for obtaining valid passports, visas, vaccinations, and other required travel documents. Passport must be valid for at least 6 months beyond the tour end date. Safari Tours Into Africa is not liable for denied entry due to inadequate documentation.

7. Itinerary Changes

While we make every effort to operate tours as described, we reserve the right to modify itineraries due to weather, road conditions, wildlife movements, safety concerns, or circumstances beyond our control. Reasonable alternatives will be provided where possible.

8. Accommodation

Accommodation is based on twin/double occupancy unless single accommodation is booked and paid for. Room assignments are at the discretion of the accommodation provider. We cannot guarantee specific room types but will do our best to accommodate requests.

9. Conduct and Behavior

Clients must follow instructions from guides and staff, respect local customs and laws, and behave responsibly. We reserve the right to remove any client whose behavior is deemed dangerous, disruptive, or offensive, with no refund provided.

10. Wildlife and Photography

Wildlife sightings cannot be guaranteed. Clients must maintain safe distances from animals and follow guide instructions. Photography is permitted for personal use. Commercial use requires prior written permission.

11. Liability and Responsibility

Safari Tours Into Africa acts as an agent for third-party service providers (accommodations, transport operators, etc.). We are not liable for acts, errors, omissions, or negligence of these providers. Our liability is limited to the tour cost paid.

12. Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our control, including but not limited to natural disasters, war, civil unrest, strikes, pandemics, or government actions.

13. Complaints

Any complaints must be reported immediately to your guide or tour manager. Written complaints must be submitted within 30 days of tour completion to be considered.

14. Personal Property

Safari Tours Into Africa is not responsible for loss, theft, or damage to personal property during tours. Clients should ensure their travel insurance covers personal belongings.

15. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws.

16. Intellectual Property

All content on our website, including text, images, logos, and itineraries, is the property of Safari Tours Into Africa and protected by copyright laws.

17. Governing Law

These Terms and Conditions are governed by the laws of Namibia. Any disputes shall be resolved in the courts of Namibia.

18. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date.

19. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force and effect.

20. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Safari Tours Into Africa
13 Malata Beach, 65 Coral Road, West Beach, Cape Town, South Africa
Email: info@safaritoursintoafrica.com
Phone: +27 (0) 82 928 3100