Privacy Policy

Introduction

Safari Tours Into Africa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name, email address, phone number, and postal address
• Passport information and date of birth
• Payment and billing information
• Dietary requirements and medical information relevant to your tour
• Emergency contact information
• Travel preferences and special requests

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages viewed and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process bookings and provide tour services
• Communicate with you about your booking and travel arrangements
• Send booking confirmations, itineraries, and travel documents
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Improve our services and website functionality
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Accommodations, transport operators, activity providers, and other third parties necessary to fulfill your booking
  
• Payment Processors: To process transactions securely
  
• Legal Authorities: When required by law or to protect our rights
  
• Business Partners: With your consent, for marketing purposes

We do not sell your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting and legal purposes.

Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time
• To exercise these rights, please contact us at info@safaritoursintoafrica.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Marketing Communications

With your consent, we may send you marketing emails about our tours, special offers, and news. You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Safari Tours Into Africa
13 Malata Beach, 65 Coral Road, West Beach, Cape Town, South Africa
Email: info@safaritoursintoafrica.com
Phone: +27 (0) 82 928 3100